Student Support

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Academic Advising

The MAPS Center provides comprehensive academic advising and is available to assist students to work on time management, self-advocacy, motivation, goal clarification, reading comprehension, study skills, and developing personal plans for academic success. Visit the MAPS Center for more information.

Career Coaches

Carteret Community College Admissions Career Coaches are available to help students navigate and determine career goals while identifying Carteret CC programs that will best fit their personal and professional needs.  Resources such as resume building, career exploration, internship opportunities, and job shadowing help support students with identifying career and educational pathways. They are located in the McGee Building in Admission. To make an appointment call (252) 222-6286.

Counseling

The mission of the Carteret CC Counseling Department is to provide holistic support for students pursuing their educational goals. Counseling services are available to support students by comprehensively addressing issues that may interfere with academic and personal responsibilities. We offer services to foster life balance, develop personal and academic growth, and help maintain a safe and healthy learning environment.

Counseling services are available on campus and are free to students.

Personal, Academic, and Retention Counseling: We provide retention counseling and resource referrals for students with academic or personal concerns impacting their ability to reach short-term and long-term goals.

Career Counseling: Through individual counseling and consultations, we help students to clarify their interests, strengths, values, and goals; explore majors and career fields; and develop a vision for their future and next steps.

Please note, that counselors do not provide clinical work/ treatment of disorders. However, counselors may provide community resources/contacts.

Visit Counseling Services for more information.

Financial Aid

You must reapply for financial aid every year, and you must maintain your grade point average (GPA) in order to remain in good standing to receive financial aid. Financial aid is an excellent opportunity to assist you with tuition, fees, and college expenses, so remember to visit or contact the Financial Aid Office to discuss your eligibility for aid and receive assistance with applying for and accepting your aid package. Visit Financial Aid for more information.

Jobs for Students

In many cases, students may be receiving financial aid and are eligible for work-study. Visit Work-Study for more information.

Additionally, there may be job opportunities for WIOA students and jobs are often associated with students’ Program of Study, so they may receive career training and continue to learn while earning a paycheck.

Library Services

The Library is located on the second floor of the Michael J. Smith building, adjacent to the Crystal Coast Civic Center and overlooking Bogue Sound. The library’s purpose is to reflect and support all programs of the College, serve as a gateway to information resources, promote information literacy, and enhance the learning experience for students, faculty, staff, and the local community.

Library services and resources include:

  • Faculty librarians who provide in-person and virtual assistance
  • Books and e-books
  • Research databases, digital periodicals, and streaming media collections
  • Desktop computers
  • Printers, copiers, and scanners
  • Reference assistance 24/7
  • Group study rooms

Visit the Carteret CC Library to learn more.

Student Disability Services

Carteret Community College is committed to creating an accessible learning community where individuals with disabilities have an equal opportunity to pursue their educational goals, limited only by their abilities, not their disabilities. We strive to empower students, foster independence, and promote achievement of the student’s career and educational goals. No academically qualified student with a disability will be denied access to or participation in the services, programs, and activities of the college.

Students who have a disability (i.e. physical, mental health, learning, vision, or hearing) are encouraged to contact Disability Support Services to arrange a confidential discussion.

Visit Disability Services to learn more or make a request.

The rights of students with disabilities are protected under the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act of 1990 (ADA).

It is Carteret Community College’s policy to ensure that no qualified student with a disability is denied the benefits of, excluded from participation in, or otherwise subjected to discrimination in any college program or activity.

In response to a request made by a qualified student with a documented disability, the College will arrange, at no cost to the student, for the provision of educational auxiliary aids determined by the College to be reasonable and necessary to afford the student with a disability the opportunity for full participation in College programs. The College prohibits and actively discourages discrimination against people with disabilities.

To respect the independence, rights, and dignity of people with disabilities, requesting accommodations, or identifying oneself as having a disability is voluntary. The College will treat data on people with disabilities with confidentiality in accordance with data privacy laws and established College regulations. No information will be collected for administrative purposes except information that is essential for program development, implementation, determination of reasonable accommodation, or as required by law or regulations.

Under the provisions of Section 504, Carteret Community College may not

  • Make pre-admission inquiries as to whether an applicant has a disability
  • Exclude an otherwise qualified student with a disability from any course of study
  • Provide less financial assistance to students with disabilities than is provided to other students, or limit eligibility for scholarships based on disability
  • Counsel students with disabilities into more restrictive career paths based solely on their disability
  • Measure student achievement using modes that adversely discriminate against a student with a disability
  • Establish rules and policies that have the effect of limiting the participation of students with disabilities in educational programs or activities

Rights and Responsibilities

Students with disabilities have the right to:

  • Equal access to courses, programs, jobs, services, and activities offered through the College
  • Equal opportunity to work, learn and receive reasonable accommodations, and/or auxiliary aids and services
  • Self-determination about who will receive student released disability-related materials and information within and outside the College
  • Confidentiality of information regarding the disability as applicable laws allow
  • Availability of information in accessible formats

Students with disabilities have the responsibility to:

  • Self-identify as a student with a disability when accommodations are needed and to seek information, counsel, and assistance as necessary in a timely fashion. The student should self-identify by submitting an Academic Accommodation Request Form and supporting documentation from a qualified professional.
  • Meet qualifications and maintain essential institutional standards for courses, programs, and activities.
  • Demonstrate and/or provide documentation (from an appropriate professional) that details current disability status and how the disability limits participation in courses, programs, services, and activities.
  • Students receiving academic accommodations are held to the same standard as non-disabled students for satisfactory academic progress, student conduct, and other college policies and procedures.
  • Once approved for academic accommodations, notify Disability Services at the beginning of each proceeding semester accommodations are needed.
  • Follow published procedures for obtaining reasonable accommodations, academic adjustments, and/or auxiliary aids and services.

Carteret Community College has the right to:

  • Identify and establish essential functions, abilities, skills, knowledge, requirements, and standards for courses, programs, services, and activities, and to evaluate students on this basis.
  • Request and receive, through the Disability Services Office, current documentation that supports requests for accommodations, academic adjustments, and/or auxiliary aids and services.
  • Deny a request for accommodations, and/or auxiliary aids and services if the documentation demonstrates that the request is not warranted, or if the individual fails to provide appropriate documentation.
  • Select among equally effective accommodations, adjustments, and/or auxiliary aids and services.
  • Refuse an unreasonable accommodation, and/or auxiliary aid and service that imposes a fundamental alteration of a college program/activity or undue financial burden.

Carteret Community College has the responsibility to

  • Provide information to students with disabilities in accessible formats upon request.
  • Ensure that courses, programs, services, and activities when viewed in their entirety, are available in the most integrated and appropriate settings.
  • Evaluate students on their abilities and not their disabilities.
  • Provide or arrange for reasonable accommodations, and/or auxiliary aids and services for the known limitations of otherwise qualified students with disabilities in courses, programs, services, and activities.
  • Maintain appropriate confidentiality of records and communication except where permitted or required by law or when the student requests that such information is shared.
  • Maintain academic standards by providing accommodations without compromising the content, quality, or level of instruction.

Accommodations

Appropriate accommodations provide equal access to participation in programs or courses. An accommodation that fundamentally alters a program or exempts a student from a core requirement of the program is not considered a reasonable accommodation. For instance, a student with a weightlifting limitation may not be eligible for a lifting exemption in a curriculum like Early Childhood, where daycare workers by State law must be able to lift 25 pounds. Or a student may not receive an exemption to the attendance requirement in a program like Cosmetology, where earning a state license depends on the number of hours spent in class.

Procedure for Requesting Accommodation

The accommodation process begins when a student identifies as an individual with a disability and asks for assistance. Counseling and Disability Services is in the Henry McGee Building, phone (252) 222-6237

  • The student must self-identify with Disability Services and submit appropriate documentation from a qualified professional able to diagnose and treat the specific disability. The student will complete the Request for Academic Accommodations, and Consent for Release of Confidential Information forms.
  • Disability Services review the request to determine eligibility for and appropriateness of the requested accommodation. (Note: Additional information, clarification or advice from the professional providing the documentation may be needed before approval)
  • The student will be notified, in writing, of the decision within ten business days from the submission of the disability documentation and request for accommodation.
  • If the request is approved, the student will meet with Disability Services to review the approved accommodation and complete the notification forms for the faculty/staff that will be providing the academic accommodation.
  • It is the student’s responsibility to notify Disability Services of their desire to use approved academic accommodations prior to each semester enrolled. Accommodation notification forms need to be completed at the beginning of each semester. Accommodations are not retroactive unless the college was in error.
  • If the request is denied, the student may appeal the decision using the grievance procedure outlined below. Requests may be denied because the documentation is incomplete, does not support a designation as disabled, or is not appropriate to the requested accommodation. The request may also be denied because accommodation would result in an undue financial or programmatic burden for the College.

Grievance Process for Students Denied Reasonable Accommodations or Subjected to Discrimination

I. Purpose

Carteret Community College students who believe that any member of the College community has discriminated against them because of a disability have the right to seek a review of such concerns. Students have the option of pursuing either an informal complaint or a formal grievance. Students who opt to pursue an informal complaint may later pursue a formal grievance if not satisfied with the resolution of the informal process.

Grievances may be initiated by currently enrolled Carteret Community College students who allege that (1) they have suffered illegal discrimination because of their disability, (2) they have been denied reasonable accommodations for a disability, or (3) disability accommodations were not implemented in an effective/timely manner.

The complaint, grievance, and appeals process, as outlined below, provides information for filing an informal complaint, a grievance, or an appeal associated with the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act of 1973. Upon request from any student, Disability Services will provide guidance about the appropriate process for redressing a particular complaint.

A grievance which is found to be intentionally dishonest or that willfully disregards the truth is a violation of the Carteret Community College Student Code of Conduct, Item #6, Dishonesty. Students violating this code will be subject to disciplinary action.

The College prohibits retaliation against any student for filing a grievance under this process. Any retaliation directed to the complainant as a result of the filing of a grievance under this process is against State and Federal laws and Carteret Community College Policy.

II. Informal Resolution

The informal resolution process is designed to create a mutual understanding of the situation and, if possible, to resolve the differences in an informal and cooperative manner.

Step 1: It is encouraged, but not required, that the student who has a complaint with a member of the College community first attempt to resolve the matter by meeting with that person. The purpose of the meeting is to reach a mutual understanding of the student’s situation and the College member’s actions.

Step 2: If the consultation with the member of the College is not satisfactory, or if it is impractical to consult with that person, the student should seek the assistance of the Disabilities Services within five (5) business days of the meeting with the College member. The purpose of this interaction is for the counselor to attempt to work with parties to reach a resolution to the conflict. If no resolution is achieved, the student may proceed to the formal resolution process.

III. Formal Resolution

Step 3: If an informal resolution is not chosen or is unsuccessful or if the grievance relates to a denial of reasonable accommodations issued by Disability Services, the student may file a formal grievance by sending a written complaint to the Dean of Student Services. The student must file this within five (5) business days of meeting with the director or the failure of informal resolution or, if the Disability Services Office is the object of the complaint, within ten (10) business days from the date the written notice, as evidence of the denial of accommodation, was mailed.

All complaints must be in writing and signed by the student. The grievance must include the following:

  1. Name the person(s) against whom the grievance is filed and indicate their responsibility in the action;
  2. A clear and concise statement of the complaint;
  3. An explanation of how the action is discriminatory or the decision is unreasonable if it is a denial of accommodation; and
  4. A requested remedy.

The Dean of Student Services may review the complaint or forward the complaint to the Vice President of Instruction and Student Support, hereinafter referred to as the Vice President, if deemed necessary. The Vice President may review the complaint or appoint a fact-finding panel to do so. The Dean of Student Services will inform the student and the college member against whom the complaint is made that a grievance has been received and inform them of the grievance process. If chosen, the fact-finding panel may consist of an academic dean, one or more faculty or staff members, and one SGA-appointed student. A decision of the panel will be considered a decision of the Vice President. Panel members should have no personal interest in the outcome of the process.

The panel members, parties, and all persons involved in the grievance process are expected to maintain strict confidentiality regarding the grievance and all stages of this process. State and Federal laws govern the privacy rights of students and employees.

Step 4: The fact-finding panel must be appointed within five (5) business days and must convene within ten (10) business days of receipt of the complaint. The Vice President (or designee) shall convene the panel and provide them with the written complaint and all supporting documents provided by both parties. The Vice President (or designee) will be responsible for facilitating the work of the panel and proceed in a timely manner.

IV. The Decision

After reviewing a student grievance, the Dean of Student Services, Vice President, or panel shall recommend that the decision shall be upheld, reversed, or some other relief is given, based on a preponderance of the evidence presented. The Dean of Student Services or Vice President shall provide a written report to the grievant. The report should include a summary of the proceedings. The grievant may review, upon request, recommendations, a copy of all correspondence with the parties, all evidence submitted to the panel, and anything else considered by the panel in reaching its recommendation.

V. The Appeal

The student who filed the initial grievance may appeal the decision to the President of the College within ten (10) working days of the date the written decision is sent to the student. The President’s decision shall be final with regard to the College’s review process.

VI. Access To Other Complaint Procedures

  1. At the conclusion of the President’s review in Part V, if the denial of accommodation has been upheld or the College employee’s action otherwise sustained, the complainant will be informed where to get information about procedures to file grievances with the appropriate governmental agency.
  2. Nothing in the procedure should be construed to impede or prohibit a timely filing of an ADA or discrimination complaint with the appropriate external governmental agency or an internal complaint or grievance alleging discrimination, whether on the basis of disability or not, unrelated to the request for an accommodation.

Formal Federal Agency Grievance Procedures

Students with grievances or complaints against the College, based upon violations of Section 504 of the ADA, also have the right to file a complaint with a designated federal agency. This agency is the U. S. Department of Education, 1100 Pennsylvania Ave. N. W., Room 316, P. O. Box 14620, Washington, DC 20046-4620, or telephone (202) 208- 2545.

Student Center

The first floor of the Donald W. Bryant building has many resources for students. The College Bookstore provides course textbooks and instructional supplies. The Student Government Association and student clubs have a meeting room within the Student Center. The Student Life Coordinator’s office is also located within the Student Center. The Sweet Beans Midtown Café is located within the Center and serves breakfast and lunch. The outdoor patio has tables for eating or relaxing while enjoying the waterfront views overlooking the living shoreline walkway. Activities within the Center are arranged for the comfort and relaxation of the student. Students may study in this area, but this area is not designated for quiet study.

Students may use the Center during non-class time, and since the areas are multipurpose in nature, students should be respectful of one another. The Student Center overlooks Bogue Sound and students are encouraged to enjoy the view.

Student Health Services

As a commuter institution, Carteret Community College provides no health services other than first aid equipment and supplies. The responsibility for medical services rests with the student, parents, or guardian.

First aid kits are provided for minor treatments. All injuries, however minor, must be reported to the instructor. If the injury requires more attention than first aid, the instructor will make a report to the Executive Assistant to the Vice President, Finance and Administrative Services, who will make provisions for the injured individual to be transported to local physicians or to the emergency room of the local hospital.

All students are required to purchase insurance to cover accidents. Additionally, students enrolled in select programs must pay a liability insurance fee each semester.

Student Housing

Carteret Community College does not have dormitory or boarding facilities. All housing inquiries are directed to the Carteret County Realtor's Association or to online newspapers or rental advertisements.

Student Life

Carteret Community College’s Student Life encompasses campus-wide events, cultural programs, student clubs and organizations, including the Student Government Association, leadership opportunities and more.

Take advantage of meeting other students and learning and connecting with other interesting people. Visit Carteret CC Student Life for more information.

Technology Resources

Access to up-to-date technology is key for a successful college experience. Students can borrow equipment including laptops, calculators, even cameras. We offer free Wi-Fi across campus, including the parking lots so you can have access even outside of business hours. The Carteret CC Help Desk and tech support are here to solve your technical issues and are just a call or email away.

Visit Technology Resources for more information.

Use of College Information Systems

All students, faculty, staff and public patrons are responsible for using Carteret CC’s technological resources in an effective, ethical and lawful manner and in accordance with the College’s Technology Acceptable Use Policy.  Violations of this policy could result in a reduction of access to the College’s technological resources or with complete denial of access to technological resources.

TRIO Student Support Services

TRIO Student Support Services is a 100% federally funded grant program designed to provide opportunities for academic development, assist with basic college requirements, and to motivate students toward successful completion of their post-secondary education.

Services provided include:

  • One-on-one guidance from a designated TRIO-Advisor
  • Degree Planning & Course Selection
  • Academic Coaching & Tutoring
  • Counseling & Support Resources
  • Transfer Planning & University Exploration
  • Financial Aid, Scholarships & Grants
  • Financial Literacy Education
  • Skill Building Workshops
  • Additional Grant Aid and/or Scholarships
  • Child Care Assess Means Parents In School (CCAMPIS) program.

Visit TRIO Student Support Services to learn more.

Veteran Services

Veterans returning to college often face unique challenges. Statistics show that the best way to ensure graduation numbers are strong among veterans is to guarantee that plenty of support is provided when they re-enter the educational institution.

Our mission is to ensure all military affiliated students at Carteret CC are aware of their veteran benefits, and are advised of all available resources related to their needs, and are provided the guidance and support necessary for a successful transition and enriched educational experience. Carteret CC even offers its veterans priority registration allowing for early access to enrollment.

Located on the first floor of the Bryant Student Center, the Veteran Student Success Center (VSSC) was beautifully remodeled and specifically designated as a place for veterans to relax, converse, and connect with other veterans. Amenities include:

  • Computer work stations
  • Free printing
  • Television
  • Kitchenette with refrigerator & microwave
  • Million dollar view of Bogue Sound

Visit Veteran Services to learn more.

Vocational Rehabilitation

Vocational Rehabilitation is a program administered by the North Carolina Department of Human Resources. The Division may provide services as are necessary to enable a physically, mentally, and/or educationally disabled person to become self- employed. If prospective students have a disability or are limited in their activity because of disability, they should contact the nearest Division of Vocational Rehabilitation Office. The Morehead City Unit Office is located at 310-A Commerce Avenue, Morehead City, North Carolina 28557. Phone: 252-247-2037

Workforce Innovation & Opportunity Act

The Workforce Innovation and Opportunity Act (WIOA) exists to help students transition into sustainable employment. Students who need money for school, need to be re-trained or have been laid off from their workplace, can benefit from these services.

WIOA empowers North Carolina to train its workforce and guides how the NCWorks initiative connects job seekers to employers by offering a mix of employment, training, and job placement services.

Visit WIOA Services to learn more.